manual/faq.xml

   1 <?xml version="1.0" encoding="utf-8"?>
   2 <appendix id="ap_faq">
   3 <title>The Sylpheed-Claws FAQ</title>
   4     <section>
   5     <title>What are the differences between Sylpheed-Claws and Sylpheed?</title>
   6     <para>
   7         Sylpheed-Claws is the <emphasis>extended</emphasis> version of
   8         Sylpheed, therefore you will find that it has all the features that
   9         Sylpheed has and a lot more besides. It also includes some modified
  10         dialogues to enhance usability. Further information can be found at
  11         <ulink url="http://www.sylpheed-claws.net/features.php">
  12         http://www.sylpheed-claws.net/features.php</ulink>.
  13     </para></section>
  14     <section>
  15     <title>What does the word <quote>Sylpheed</quote> mean?</title>
  16     <para>
  17         <quote>Sylpheed</quote> is a corruption of the word
  18         <emphasis>Sylph</emphasis>. Sylphs are invisible beings (spirits) of
  19         the air.
  20     </para></section>
  21     <section>
  22     <title>Does Sylpheed-Claws allow me to write HTML styled messages?</title>
  23     <para>
  24         No. A discussion has gone on around this topic, and the outcome was that
  25         HTML mail is not wanted. If you really need to send HTML, you can of
  26         course attach a webpage to an email.
  27     </para></section>
  28     <section>
  29     <title>How can I submit patches, report bugs, and talk about Sylpheed-Claws
  30         with others?</title>
  31     <para>
  32         Patches should be submitted via the SourceForge project Patch Tracker at
  33         <ulink url='http://sourceforge.net/tracker/?group_id=25528&amp;atid=384600'>
  34         http://sourceforge.net/tracker/?group_id=25528&amp;atid=384600</ulink>,
  35         but please follow the patch guidelines at
  36         <ulink url="http://www.sylpheed-claws.net/devel.php">
  37         http://www.sylpheed-claws.net/devel.php</ulink>.
  38     </para>
  39     <para>
  40          Bug reports should be submitted at our Bugzilla,
  41          <ulink url="http://www.thewildbeast.co.uk/sylpheed-claws/bugzilla/">
  42         http://www.thewildbeast.co.uk/sylpheed-claws/bugzilla/</ulink>.
  43     </para>
  44     <para>
  45         To talk to others, you should join the Sylpheed-Claws users' mailing
  46         list. Details can be found at
  47         <ulink url="http://www.sylpheed-claws.net/MLs.php">
  48         http://www.sylpheed-claws.net/MLs.php</ulink>.
  49     </para>
  50     </section>
  51     <section>
  52     <title>Does Sylpheed-Claws have an anti-spam feature?</title>
  53     <para>
  54         Yes. It has a SpamAssassin and a Bogofilter plugin. You can find
  55         details of it on the
  56         <link linkend="ch_plugins">Extending Sylpheed-Claws</link> chapter.
  57     </para>
  58     <para>
  59         You can also use other spam filters via the <quote>Filtering</quote> and
  60         <quote>Actions</quote> features. Instructions on how to use other antispam
  61         filters with Sylpheed-Claws can be found as a Bogofilter-based example
  62         on the <ulink url="http://bogofilter.sourceforge.net/faq.shtml#with-sc">
  63         Bogofilter FAQ</ulink>.
  64     </para></section>
  65     <section>
  66     <title>Does Sylpheed-Claws support Return Receipts?</title>
  67     <para>
  68         Yes.
  69         To request a Return Receipt use <quote>Options/Request Return
  70         Receipt</quote> in the Compose window. When you receive a message that
  71         requests a Return Receipt a notification area is shown just above the
  72         message view. You can either use the <quote>Send receipt</quote> button,
  73         or ignore the request - no receipts are sent automatically.
  74     </para>
  75     <para>
  76         If you do not ever want to send Return Receipts then you can use the
  77         option <quote>Never send Return Receipts</quote> in the
  78         <quote>Configuration/Preferences/Other</quote> page.
  79     </para></section>
  80     <section>
  81     <title>How can I make Sylpheed-Claws notify me when new mail
  82     arrives?</title>
  83     <para>
  84         Go to <quote>Configuration/Preferences</quote>, in the <quote>Mail
  85         Handling/Receiving</quote> section, use the settings for <quote>Run
  86         command</quote> in the <quote>After receiving new mail</quote>
  87         frame. Alternatively, use the Trayicon plugin.
  88     </para></section>
  89     <section>
  90     <title>Why are special characters (e.g. umlauts) not displayed
  91     correctly?</title>
  92     <para>
  93         In most cases, this is caused by emails with broken encodings. You can
  94         try to force it using the <quote>View/Character Encoding</quote>
  95         submenu.
  96     </para></section>
  97     <section>
  98     <title>Can I quote just a section of the original message when
  99     replying?</title>
 100     <para>
 101         Yes, select the section of the message that you want to quote and use
 102         <quote>Reply</quote>.
 103     </para></section>
 104     <section>
 105     <title>Where can I find the answers to more FAQs about
 106     Sylpheed-Claws?</title>
 107     <para>
 108         An enlarged, user-contributed FAQ can be found on the Sylpheed-Claws
 109         website, <ulink url="http://www.sylpheed-claws.net/faq/">
 110         http://www.sylpheed-claws.net/faq/</ulink>
 111     </para>
 112     </section>
 113 </appendix>